LifeLock Ordered to Pay Millions Due to Deceptive Advertising, ‘Troubling Charges’

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Identity protection company LifeLock will pay $100 million to settle contempt charges from the Federal Trade Commission for violating a 2010 order that required Lifelock to secure customers’ personal information and to not engage in deceptive advertising, according to a press release from the FTC posted on Thursday.

“This settlement demonstrates the Commission’s commitment to enforcing the orders it has in place against companies, including orders requiring reasonable security for consumer data,” said FTC Chairwoman Edith Ramirez. “The fact that consumers paid LifeLock for help in protecting their sensitive personal information makes the charges in this case particularly troubling.”

The FTC charged LifeLock with violating four parts of a 2010 order. It accused the company of the following:

1. LifeLock failed to establish and maintain an information security program to protect users’ sensitive personal information, including their Social Security Numbers and credit and bank account numbers
2. LifeLock falsely advertised that it protected customers with the same high-level safeguards used by financial institutions
3. LifeLock falsely advertised that it would send alerts as soon as it received any indication that a customer might be a victim
4. LifeLock failed to follow record-keeping requirements

Read the full release and check out our Stories section to see how TurnKey ID Solutions has proven its reliability, effectiveness, and trustability to its customers.

Mobile Device Protection Software Added to TurnKey ID Solutions

As part of our commitment to provide you with a total identity theft protection solution, we’re excited to announce that we can now protect your mobile devices (iPhones/iPads/Androids/tablets) with our keystroke encryption (anti-keylogging) TurnKey ID Solutions software. This new protection has six components:

  • Password Vault – Securely stores an unlimited number of passwords with associated websites.
  • Strong Password Generator – This useful feature creates strong passwords based on user-defined preferences, and then stores the strong passwords in the password vault for future usage.
  • Soft Token – One-Time-Password (OTP) Generator for the industry leading multi-factor authentication platform. Features “one touch” user enrollment.
  • Support for other OATH compliant Soft Tokens – Works with other OATH compliant authentication systems.
  • Encrypted Database – Store notes and other data in user defined fields in an encrypted database.
  • Secure Keypad – Custom keypad that provides secure input by encrypting keystrokes and preventing the mobile OS from logging the keystrokes.
  • Secure Browser – Custom secure browser.

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